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CUSTOMER PRIVACY POLICY DISCLOSURE
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS
At VantageSouth Bank, we take your privacy, and the privacy of information we maintain about you and your finances very seriously. Safeguarding that information is a top priority with each member of our staff. As we work together to provide the broad range of products and services you want and need, we are committed to managing this information with the utmost care.
This disclosure describes how we protect the confidentiality of the personal financial information you share with us, the types of information we collect and how we use it. We do not sell customer information or customer lists to outside marketers.
We, our, and us when used in this notice, mean VantageSouth Bank. This is our privacy notice for our customers. When we use the words “you” and “your” we mean the following types of customers:
Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a:
- Deposit account
- Loan account
- Safe Deposit Box (when available)
We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.
We will tell you what information we share about you with other entities. We will explain what your rights are, and how you can exercise them. If you share an account relationship with someone else, such as a joint account holder or co-borrower, we suggest that you share this information with such persons to ensure that each of you is aware of our policy and your options. We first define some terms.
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.
An affiliate is a company we own or control, a company that owns or controls us, and a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
A non-affiliated third party is a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an “other party”.
Opt out means a choice you can make to prevent certain sharing of information. We will explain how you can exercise this choice.
THE INFORMATION WE COLLECT
We collect information about you from the following sources:
- Information you give us on applications or other forms
- Information about your transactions with us
- Information about your transactions with other parties
- Information from a consumer reporting agency
- Information we receive through our Customer Identification Program
THE CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.
YOUR INFORMATION AND OTHER PARTIES
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.
INFORMATION ABOUT FORMER CUSTOMERS
We have the same policy about disclosing information about former customers as we do about current customers.
VantageSouth Bank
P.O. Box 1520
Burlington, NC 27216
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