FACTS WHAT DOES VANTAGESOUTH BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit history
  • Account balances and Overdraft history
  • Transaction history and Account transactions

When you are no longer our customer, we continue to share your information as described in this notice.
How? All Financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons VantageSouth Bank chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does VANTAGESOUTH Bank Share? Can you limit this sharing?
For our everyday business purposes –
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes –
to offer our products and services to you		 Yes No
For joint marketing with other financial companies No We Don't Share
For our affiliates’ everyday business purposes –
information about your transactions and experiences		 Yes No
For our affiliates’ everyday business purposes –
information about your creditworthiness		 No

We Don't Share
For our affiliates to market to you – No

We Don't Share
For nonaffiliates to market to you – No

We Don't Share
  Questions?      Call the Main Office (336) 532-7500 or the West Office (336)227-8000 or go to www.vantagesouth.com

 

What we do
How does VantageSouth Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does VantageSouth Bank collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your debit or credit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market you
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • VantageSouth Bank has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • VantageSouth Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • VantageSouth Bank does not jointly market.
Other Important Information
Under the California Financial Information Privacy Act (SB1), California residents have rights to control the sharing of some of their personal information. Since VantageSouth Bank does not sell or share customer information with outside parties, there is no need to inform us of your choice as to whether we can share or see your personal information.