Your questions and feedback are very important to us. We have a number of ways for you to get in touch with us - Simply choose one of the following: 

By Phone:

  • Call your local branch. For a list of branches, please click here
  • Customer Service / Client Care Center: 855.8VS.BANK (855.887.2265)
  • Lost or Stolen Debit Card:
    • Client Care Center: 855.8VS.BANK (855.887.2265) 
  • Lost or Stolen Credit Card:
    • VantageSouth Bank Credit Card: 800.854.7642
    • Former East Carolina Bank Credit Card: 800.558.3424
    • Former Crescent State Bank Credit Card: 800.444.6938
  • Online Banking, Cash Manager & Mobile Banking Support: 855.8VS.BANK (855.887.2265)
  • Telephone Banking: 888.THE.BANK (888.843.2265)
  • Mortgage Services: 866.301.6244
  • Wealth Advisors: 866.787.3221

By Email:

  • Send us an email and we'll get back to you as soon as possible.

By Mail:

Send all correspondence by mail to:
VantageSouth Bank
PO Box 5809
Cary, NC 27512

In Person:



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